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1. My apartment is very cold what can I do?

If the temperature is less than 68° F call your building super or property manager first. If you do not get a response call the Building Department.

2. I am concerned that work is being done without a permit.

If you see work being done at a house and do not see a permit displayed in the window call the Department of Building. Keep in mind, not all work requires a building permit.

3. There are cars illegally parked on my street.

If you observe cars parked illegally in the street call the Department of Public Safety. If you see a car parked in a driveway that overhangs into the sidewalk call the Department of Public Works. If you see commercial vehicles parked on private property in a residential zone call the Department of Building.

4. I believe that a home on my street has too many people living in it.

If you suspect a house is overcrowded contact the Building Department, please be specific about what you observed. Keep in mind that the State of New York defines a “family” as one or more persons living in a house or apartment that share the house elements, such as the kitchen, bathroom, living room, dining room, etc. They also share in expenses and essentially live as a “family” even though they may not be blood related.

5. What can I do if my neighbor has property maintenance issues?

If you see overgrown grass, debris, trash, etc. on private property call the Building Department. If you see similar items on the sidewalk or in the street call the Department of Public Works.