Frequently Asked Questions

Below you will find information that might help you understand how to find things or learn about information you might need to know about your city or town.

Finance Department

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  • The interest rate is 1% per month for overdue taxes/water charges. Pursuant to NYS Real Property Tax Law we cannot waive interest/penalties for any reason if the payment is late.
    Finance Department
  • Yes, water bills can be paid by phone at (914) 422-5178. Water bills and taxes can be paid with a credit card on-line at the following link.
    Finance Department
  • To request a final water reading you must call 914-422-1211. There is a $75.00 charge for a final reading.
    Finance Department
  • The 2024-25 General Fund Budget is $212,876,670

    Finance Department
  • Residential water in The City of White Plains is divided into six districts. Every district is billed twice a year. Commercial users, as defined in the city charter, are billed quarterly.
    Finance Department
  • If you would like to change your mailing address on your tax/water bill or any other information pertaining to your bill, please e-mail the Finance Department at waterbills@whiteplainsny.gov or finrec@whiteplainsny.gov



    water account change form


    tax account change form

    Finance Department
  • Yes. Taxes are due on the date printed on the bills. They can be paid up to and including the last day of the month without interest/penalty. They must be postmarked/hand delivered by the due date or will be subject to interest/penalty.
    Finance Department
  • The amount of a particular property's tax bill is determined by two things: the property's taxable assessment and the tax levies, i.e., property tax budget, of the taxing jurisdictions in which the property is located. The tax rate is determined by dividing the tax levy to be raised from all, or part, of an assessing unit, and the applicable total taxable assessed value. The assessment is determined by the assessor and should be based on the value of the property less any applicable property tax exemptions.

    Finance Department
  • The tax rate is the result of dividing the tax levy, i.e., property tax budget, by the applicable total taxable assessments.
    Finance Department
  • If there is water service on your property then there will be an A/D (available on demand) charge based on the size of the meter.

    Finance Department
  • No. Unpaid water charges are re-levied against your property as a tax lien on the subsequent July 1st.
    Finance Department
  • The sales tax rate is 8 3/8% or .08375.
    Finance Department
  • NYS receives 4.00%, Westchester County receives 1.50%, City of White Plains receives 2.50% and the MTA receives 0.375%.
    Finance Department
  • The commercial and residential sewer rates are calculated at 18% of the water billed.

    Finance Department
  • General City Rate: $244.18 City School District: $728.37

    Finance Department
  • County/Refuse/Bronx Valley Sewer $137.60 County/Refuse/Mamaroneck Valley Sewer $141.74

    Finance Department
  • The commercial and residential water rates can be obtained at the following link to the City's Municipal Code.
    Finance Department
  • January - City/School taxes April - County taxes July - City/School taxes
    Finance Department
  • Tax bills are mailed out mid-December and late March and June. If you do not receive a bill during this time, please call the tax office (914) 422-1235, for more information.

    Finance Department
  • Contact the Assessor's Office. Email: Assessor@whiteplainsny.gov Phone: (914) 422-1225

    Finance Department
  • If including the payment stub, please mail your payment stub and your check made payable to the Commissioner of Finance to: City of White Plains P.O. Box 5086 White Plains, NY 10602-5086

    If you are NOT including the payment stub, please mail your check made payable to the Commissioner of Finance to: City of White Plains Finance Department 255 Main St Rm 102 White Plains, NY 10601

    Finance Department
  • If including the payment stub, please mail your payment stub and your check made payable to the Commissioner of Finance to: City of White Plains P.O. Box 5064 White Plains, NY 10602-5064. 

    If you are NOT including the payment stub, please mail your check made payable to the Commissioner of Finance to: City of White Plains Finance Department 255 Main St Rm 102 White Plains, NY 10601

    Finance Department
  • On September 8, 2009, a local law was adopted, amending chapters two through four of the City’s Municipal Code, adding a new division entitled "Room Occupancy Tax." As a result of this new law, there is a tax of 3% imposed upon the rent for every occupancy of a room or rooms in a hotel/motel in the City of White Plains, except that the tax shall not be imposed upon a permanent resident or exempt occupant. This law pertains to all hotel/motel occupancy on and after October 1, 2009. Click the following link for the form.
    Finance Department
  • The City of White Plains has the ability to automatically debit payments when due from your checking account. To sign up for this program, print and complete an Authorization Agreement below and forward to: City of White Plains, Finance Department, 255 Main St Rm 102, White Plains, NY 10601, along with a voided check.
    Finance Department
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